Terms and Conditions

Version update date: February 10, 2026 Version effective date: February 10, 2026 Special Note Ninefortuna ("We") take the protection of our users' privacy and personal information very seriously. When you use our products and/or services, we may collect and use information about you. Your trust is very important to us, and we understand the importance of personal information to you, and we will do our best to keep your personal information secure and under control by taking appropriate security measures as required by law and regulation. In view of this, we have developed this Privacy Policy (hereinafter referred to as "this Policy / this Privacy Policy") and would like to remind you that This Privacy Policy is closely related to the Ninefortuna Mall service you use and the various business functions included in the service (collectively referred to hereinafter as "our products and/or services"), and we hope that you will read it carefully and confirm that you have fully understood the contents written in this Privacy Policy before using our products and/or services, and so that you can make the choices you deem appropriate in accordance with the guidelines in this Privacy Policy. This policy applies to all products and services provided by Ninefortuna. Before using Ninefortuna's products or services, please be sure to read and fully understand the terms and conditions, especially the terms of exemption or limitation of liability, legal application and dispute resolution. The terms that exclude or limit liability will be marked in bold and you should focus on reading them to confirm full understanding and agreement before you start using them. If you have any questions during the course of reading the Agreement, you may contact our customer service for advice; if you do not agree with the relevant agreement or any of the terms agreed to in the Agreement, you should immediately stop visiting Ninefortuna. This Privacy Policy will help you understand the following. I. How we collect and use your personal information 1. Your personal information that we need/may need to collect and use in connection with your use of our products and/or services. (1) In order to achieve the basic function of providing our products and/or services to you, you must authorize us to collect and use the necessary information. If you refuse to provide the corresponding information, you will not be able to use our products and/or services properly. (2) For the purpose of providing you with additional functions of our products and/or services, you may choose to authorize the information we collect and use. If you refuse to provide it, you will not be able to use the relevant additional features or achieve the functional effect we intend to achieve, but it will not affect your normal use of the basic functions of our products and/or services. 2. You understand and agree that. (1) We are committed to creating a variety of products and services to meet your needs. Due to the variety of products and services we provide to you, and the differences in the scope of specific products/services that different users choose to use, the corresponding basic/additional features and the type and scope of personal information collected and used may differ, please refer to the specific product/service features. (2) To bring you a better product and service experience. We are continuously working to improve our technology, and with that we may from time to time introduce new or optimized features that may require the collection or use of new personal information or change the purpose or manner of use of personal information. In this regard, we will separately explain to you the purpose, scope and use of the corresponding information by updating this policy, pop-up windows, page prompts, etc., and provide you with the means to choose your own consent, and collect and use it with your express consent. Personal information is data that can be recorded electronically or otherwise to identify a specific natural person or reflect the activities of a specific natural person, either alone or in combination with other information. Any time you contact Ninefortuna or a Ninefortuna affiliate, you may be asked to provide personal information, which may be shared by Ninefortuna and its affiliates and used in accordance with this Privacy Policy for services, content and advertising. You are not obligated to provide the personal information we request, but in many cases, if you choose not to, we will not be able to provide you with our products or services or respond to any problems you encounter. To make shopping more convenient or enjoyable for you and thereby enhance your online shopping experience at Ninefortuna, your personal information may be collected and used in some of our extended features. If you do not provide this personal information, you can still shop online, but you may not be able to use these extended features that can make shopping fun for you or may need